On-demand webinar

Shared Services - delivering strategic value through a customer lens


First presented Wednesday 30th October 2019

The benefits of process re-engineering, automation, AI and machine learning can only be truly realised through a customer focused view, but many questions remain.

We explore why a different viewpoint is necessary, how a 'human touch' can work seamlessly alongside cutting edge technologies and where you can start to identify and deliver maximum value to your business.

Hosted by Dafydd Hobbs, Key Account Director

Over 17 years of experience working with the operations of large, multi-national organisations across sectors including Financial Services, public sector and outsourcing

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